I went into the location to pick up my vehicle at 12pm, she printed me out the receipt at 12.08pm and picked up my car, post inspection I found out car was not washed and not vacuumed inside. Here is the story: I booked Elite SUV from 5/26 12:30PM to 5/30 12:30PM online through my AARP Membership. She pissed me off with her wild behavior to me. She printed me the bill and saying thanks for choosing budget have a great day (interrupting my conversation with her), she is ending the conversation. She was just very super-fast in jus billing me. This lady (IBIS SANTANA, Manager at Budget Location) was very rude and very mean to customers and she never explained me the breakdown of the charges even I asked her.
I know rental cars agreements and conditions as am using these rental cars from past 5-6 years here in United States. Rental location: 6101 NORTHWEST 74TH AVENUE, WEST OF MIAMI AIRPORT, MIAMI, FL,33166,US I was charged for 1hr rental (39.75) and one day LDW (32.99) just because am 25 min late. (Sad face) User ( 10:50) Super service and workers User ( 03:43) Hello, Am writing this review on one this budget locations manager IBIS SANTANA. They do have new cars with low miles but be careful leaving the area because with all the warehouses I think that is where I got a nail in the tire. There are a few policies that differ at this location from corporate, so call ahead for debit card rentals. There was no line when renting or returning. What Others Say about this business: User ( 01:15) This is a quiet Budget car rental.
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